Faqs

Billing (8)

Do you have any discount offer for extra pages?

  • We offer special discount packages for all projects depending upon the number of pages. Usually we give at least 70% – 80% discount for additional pages.

When I need to pay?

  • When you place the order online you will have to pay via Paypal or credit card. This is pre-paid service that is you have to pay before we start working on your project. If value of project is more than $300 you can pay 50% to get started. You need to contact us for quote and use this (click here) link to pay 50%.

How do I pay?

  • Our payment methods are very simple. You can pay via “PayPal” or “2checkout” that is via credit card on order page.

Do you have any refund policy?

We give all our client 30-day 100% with money back guarantee policy. A total refund is provided for following options

  • If for certain reason we are unable complete the order in time
  • If you request to cancel before the order has been started
  • You have not accepted the files/code.

What is the payment system?

  • Initially you need to pay 50% upfront if your project value if more than $300 (else 100%) and the rest balance after you approve demo. We will also send you a payment request to the email you have provided in the form. We use PAYPAL and 2checkout payment gateways to collect funds. You will be receiving a payment request from info ( @ ) convert2xhtml.com and info ( @ ) einfoway.com.

We need invoice in PDF format without VAT for TAX authorities.

  • No issues we can send you Invoice in PDF format.

What are your modes of accepting the payment?

  • We try to be simple. We offer simple modes of payments like Paypal, 2checkout for credit card payments.

Any discount offers for me?

  • We offer 10% discount for all returning customers. If your order is big or has many pages you can contact our sales representative for discounts. From time to time we come up with promotional discount offers that would be displaced on home page.

CMS (2)

You work on what version of CMS systems?

  • We always work on latest and stable versions of CMS. We always download fresh copy of CMS before starting any project.

You offer services for which all CMS systems?

  • We support WordPress, Joomla, Drupal and also customized CMS systems. We are hard-code PHP developers, so if you want us to work for any other PHP based CMS we can always discuss.

General (16)

What exactly is Convert2xhtml service?

  • Convert2xhtml.com helps you to convert your mockup / design to web standards, handy, search engines and users friendly, XHTML/CSS table less based websites. You just need to provide us the design of your website in format such as- PSD, TIF, JPG, GIF, PNG, AI, EPS, PDF, BMP or even the existing HTML markup.

Who uses Convert2xhtml services?

Those designers & Freelancers who desire to focus on the design rather than the code

  • Companies who require outsourced coders
  • Programmers who want to concentrate on back-end development
  • Design Studios expanding their market onto the internet
  • Large projects needing front-end interface developers

Do you have a portfolio that can be used?

  • Yes, convert2xhtml has an online portfolio. You can even visit some of the sites that we have worked on in our “Works” section. Our portfolio is larger than this collection. Since we are bonded with Non Disclosure Agreement with most of our customers, won’t show their sites anywhere.

Will it be looking same as my own design or like the existing site?

  • You will find a near pixel perfection, particularly if you are using web-safe fonts.

What information I need to include while ordering for a project?

  • We try to capture as much details in order form, but as you might be aware each project is different and its requirements are different. So if your order is simple go ahead and place the order. But if you think your order is bit complex you can ask for quote or send us more details via email or support ticket. More details you provide, faster we can convert your project as per your ideas.

What will happen if you are unable to finish the project within 24 hours?

  • Sometimes it can get delayed for certain reasons like; late payment, miscommunication or even design upload. We do our best to live up to your expectations to complete our job within 24 hours. Only 1-3 psd to (x)HTML pages are done within 24 hrs. For pages more than 3-4 we may take extra time. WordPress/Joomla/Drupal etc projects are done within 7days or as communicated at the start of the project.

I’ve a hosting provider, now can you tell me how should I upload?

  • For normal XHTML projects you can directly upload on any server using FTP client. For CMS and PHP projects it needs to set up. We can always help you, if you can provide us the FTP and Cpanel details of your website, we can upload it once the project is finished and approved.

Can you do more than just markups?

  • Yes we surely can. We will assist you with anything as far as web related problems are concerned. Please get in touch with us to discuss your requirement. We are good in SEO, CMS, Hosting, Domains anything related to WEB.

Is the code easy for me to update?

  • Our hand-coded pages are very easy to update and preserve. For CMS and complex projects we recommend you can take back up before making any changes and if any doubt you can reach to us or any web experts.

Do you code and support IE6?

  • We do code websites for IE6, but that is not included in default package. You need to inform us in start of project and we charge small additional amount for this extra efforts. Coding for IE6 needs bit additional efforts.

What type of browser support do you provide?

  • We rigorously test our code / sites on a multitude of Web Browsers like IE, Firefox, Google Chrome, Opera, Safari etc

What type of standards my site will conform?

We support the following markups:

  • W3C Valid HTML5 / CSS3
  • W3C Valid HTML 4.01
  • W3C Valid XHTML 1.0 Strict
  • W3C Valid XHTML 1.0 Transitional
  • Resposive and Mobile/IPAD compatible

Do you also do content updating?

  • Yes. If you provide us with the content, we will make the content updation for your site at a price $10/page.

What is the delivery time?

  • Generally we code and test 3 to 4 XHTML/CSS webpages per day. If a webpage needs client side scripting (JavaScript) it is like 1 to 2 pages a day. All deliveries are done the next day

Do you install websites?

  • Yes, if you provide us the FTP details of your hosting server, then we will host it. For a Dynamic website we usually charge a nominal fee on hourly basis.

What is the ideal file format that we will send you?

  • You can send it any format like PSD, AI, layered PNG, it will be better if you can send your supporting font with the file.

Support (2)

Do you have Yahoo, GTalk or Skype account?

  • We use instant messengers like GTalk/Skype/Live Chat for our regular interactions apart from emails. On demand we can also provide our account names if you just want to talk on web-development procedure.

I am facing a problem to submit the form, what should I do?

  • We always regret your trouble. You need to send us your design directly to info ( @ ) convert2xhtml.com along with the Instructions and contact details. We are a team of exclusive web professionals whose main aim is to provide you proper guidance.